Returns And Exchanges Policy

Returns Policy
Eligibility for Refunds:
Items must be returned within 14 days from the date of purchase.
Items must be unused, unwashed, and in their original condition with all tags attached.
Items must be unused, unwashed, and in their Proof of purchase is required for all refunds.
Non-Refundable Items:
Gift cards.
Final sale items.
Process:
To initiate a refund, please contact our customer service team at Phone No. 01501818127 Email: therealluca875@gmail.com
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchange Policy
Eligibility for Exchanges:
Items must be exchanged within 14 days from the date of purchase.
Items must be unused, unwashed, and in their original condition with all tags attached.
Proof of purchase is required for all exchanges.
Process:
To initiate an exchange, please contact our customer service team at Phone No. 01501818127 Email: therealluca875@gmail.com
Specify the item you wish to exchange and the new size or color you prefer.
Once the original item is received and inspected, we will process the exchange and send out the new item within 5-10 business days